PLATFORM v 1.0 FAQs

ATHLETES / TALENT

It costs nothing at all to register with Sport Endorse! There are no registration fees, no maintenance charges, and no support fees.

Currently, the minimum age to register a profile is 16.

To register with Sport Endorse you need to be considered an elite talent in your sports category.

Elite is defined as a person who is either a professional in their designated sport and/or has competed at national or international level.

Currently no, but once the talent profile is set up, the talent can grant access to a third party to oversee their account.

No but a search function for brands will be deployed in the next major release on the platform (due within 2020)

Currently no, but in the next major release on the platform (due within 2020) you will be able to ‘favourite’ brands and get notified when there in an opportunity posted by any brands that you ‘favourite’.

Brands registered with Sport Endorse have access to browse the full database of talent and can create tailored and individual opportunities.

All information on the platform is stored safely and securely, in line with GDPR legislation.

Payments are made directly into your bank account via Stripe or by a bank transfer, depending on how the Brand pays for the opportunity.

Brands make payments after the event is complete (except for longer engagements with an agreed payment schedule.) The processing time is within 14 business days of receipt of payment from a Brand.

No, you can go in, browse, and apply for as many live opportunities that you feel are relevant to you.

You can cancel online but if it is within 48 hours of the event you MUST do it by contacting customer services on platform.hello@sportendorse.com (so we can try to help the Brand in question).

No, you will only be notified whether your application was successful or not. You will be advised and subsequently informed if the Brand has shortlisted you and their final decision, but no further feedback will be given.

Once you have applied, the Brand can reply to your cover message (if you opt to send one), or decide to message you, and you can then discuss with the Brand any further details/ request alterations.

Yes, Sport Endorse is an equal opportunities platform.

A good bio is one that contains as much informative data as possible to ensure you are attractive to brands, yet also tells your story in a compelling way. Include as much information as you want, and feel free to supplement this with videos (upload directly or link in from YouTube), and links to articles. You should also connect up your social media accounts if you have them as some brands take number of followers into consideration.

Yes, you can reset your password – by using the ‘Forgot Password?’ link on the login page – at any time, and in fact we recommended that you do so at least once per quarter.

Yes, you have full ownership over your profile, so feel free to edit and update as often as you wish.

BRANDS

The final cost for an opportunity is the budget you set for the opportunity, plus any relevant bank processing charges.

We offer flexible payment options by Corporate Credit Card (via Stripe) or by bank transfer. In both cases the platform will automatically generate an invoice.

Yes, you will have full access to a comprehensive database of current and former Elite Talent.

Yes, you can reset your password – by using the ‘Forgot Password?’ link on the login page – at any time, and in fact we recommended that you do so at least once per quarter.

Yes, you have full ownership over your Brand Profile, so you can edit and update as often as you wish.

We offer a full support system in the event of any complaints or queries, and in addition, there is a rating system feature for feedback on the platform.

Yes, this can be done in the description of the opportunity or it can be discussed directly with the talent via the messenger within the platform. Please note also some talent may have some restrictions of their own due to sponsorship arrangements.

Currently no, but this ability is in the development road map for a future release. You can already ‘favourite’ Talent to keep track of what profiles you think might be suitable for your needs.